SpeedPay is fully committed to maintain and protect the privacy, secrecy, security and integrity of the information received by it from persons accessing its website/mobile app, its members and their customers in accordance with applicable statutes, rules, regulations and directions issued thereunder. SpeedPay adopts and implements best international standards and practices for protection, non-disclosure and privacy of information.

1.PRIVACY & SECURITY OF WEBSITE

SpeedPay is committed to protect users’ privacy. SpeedPay understands and appreciates concerns of visitors and users of its website about their privacy, confidentiality and security of information that may be provided by them to SpeedPay. When a person visits SpeedPay website, the website administrator uses cookies to monitor the edit facility used by SpeedPay and to collect statistics by browser users, including information about the time and date when a visitor accessed the site, the pages he visited, the Internet domain and IP address from which she/he accessed the site and information on the browsing software he/she used to access the site. However, no attempt is made to gather or keep personal details to identify users except, in an unlikely event of an investigation, where a law enforcement agency may exercise a power to inspect activity logs. SpeedPay website enables a visitor to access several other websites on which SpeedPay has no control. SpeedPay is not responsible for the content and the privacy practices of such websites. SpeedPay encourages a visitor to examine each website’s privacy statement. SpeedPay does not owe any responsibility to such visitor of SpeedPay website for the access to other websites.

2.COLLECTION OF INFORMATION

SpeedPay, in its role as a retail payment system service provider, may receive financial information of a person which may include name of bank, account number, withdrawal amount, cheque number, payee details etc. Collection of such information by SpeedPay is in consonance with statutory and regulatory requirements and internal procedural and operating guidelines and bye-laws. The internal procedural, operating guidelines and bye-laws of SpeedPay are duly documented.

3.STORAGE OF INFORMATION

As a corporate body and payment system service provider, SpeedPay maintains the records and information in a safe and secured manner as per its policy and in compliance with the statutory provisions and directions for the period required by it and as prescribed by laws and rules etc. SpeedPay does not allow any unauthorized access to the information stored by it in paper or electronic form. Personal information is stored in paper within SpeedPay’s premises and electronic files on approved archives (or cloud servers provided by well reputed cloud service provider with all the required compliance). The information is securely stored and access is restricted to authorised personnel only. SpeedPay incorporates confidentiality clause in non-disclosure agreement with entities having business with SpeedPay to keep personal information secure and confidential and not to disclose the personal information to others, unless required by law or by an order of a court or by written instruction by SpeedPay. Such non-disclosure agreements stipulate that all personal information obtained by other party from the arrangement with SpeedPay will be returned or destroyed on termination/expiry of the non-disclosure agreement.

4.PROTECTION OF INFORMATION

It is SpeedPay’s commitment to ensure that there are appropriate operational, physical, electronic, procedural and technical safeguards against any unauthorized access or breach of data security to avoid any loss or damage to the owners of confidential information. Some of the salient features of information security system are as under:

1. Use of firewalls, encryption and data leakage prevention technologies to protect information;
2. Audit of all vendors and service providers and execution of non-disclosure agreements before availing their services;
3. Continuous monitoring of SpeedPay’s physical and technical environment for vulnerabilities and potential intrusions and implementation of controls to identify and address any concern related to protection of data.
4. SpeedPay has comprehensive documented information security policy & procedures to ensure that the information provided to it is reasonably secure, available and with assured quality.

5.EMAIL

Email correspondence sent to SpeedPay is treated as record and will be retained as required by law. The name and address details of senders are neither added to a mailing list nor disclosed to third parties without consent of the sender unless required by law. Email messages may be monitored by website support staff of SpeedPay for system trouble shooting and maintenance purposes.

6.CONTACT

If anybody has any query about privacy and security practices of SpeedPay, she/he may send their query by email to support@speedpayplus.com

DISCLAIMER

The contents of website of SpeedPay are provided for information purposes only. SpeedPay makes no statement, representation or warranty about the accuracy or completeness of any information contained in its web site or which is incorporated into it by reference. SpeedPay disowns and disclaims all responsibility and all liability (including, without limitation, liability in negligence or tort) for all expense s, losses, damages and costs one might incur as a result of the information being inaccurate or incomplete in any way for any reason. The information on SpeedPay website is provided on the basis that all persons accessing the site undertake responsibility for making independent inquiry about the relevancy and accuracy of its content. SpeedPay disclaims all liability for any damages arising from users’ access to, use of, or downloading of any material or part thereof from SpeedPay website. Despite best efforts, SpeedPay makes no warranty that the information in its website or any of the linked sites is free from any infection by computer viruses or other contamination.